Data Protection Document

Velkiusd's Privacy Policy — Your data, your control

This section clearly explains how your personal data is collected, where it is stored, and how it is kept secure. velkiusd is fully committed to respecting your privacy.

Last Updated: January 1, 2026

SSL Encrypted

Every transaction and piece of data you share is stored with bank-grade security.

1Introduction & applicability

Welcome to velkiusd. This Privacy Policy explains how we — velkiusd — collect, use, store, and protect your personal data. This policy applies whenever you visit our website, open an account, or use any of our services.

This Privacy Policy applies to all services on the velkiusd platform — including Sports Betting, Live Casino, promotions, and customer support. By continuing to use our platform, you agree to the terms outlined in this policy.

Velkiusd believes transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — no legal jargon — so you can genuinely understand what happens to your data.

If you have any questions, feel free to reach out at any time support@velkiusd.netto get in touch with us. We're always here to help.

2What information we collect

Velkiusd only collects information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. We collect two main types of information:

a. Information you provide directly:

  • At registration — full name, date of birth, email address, mobile number, and residential address.
  • During KYC verification — a copy of your National ID, passport, or driving licence.
  • At the time of payment — your bKash, Nagad, or Rocket number, or bank account details.
  • When contacting customer support — details of your messages and complaints.
  • When participating in promotions — relevant information as applicable.

b. Automatically collected information:

  • Device information — browser type, operating system, device ID.
  • Log data — IP address, login times, and page visit records.
  • Usage data — games played, session duration, and betting history.
  • Data collected from cookies and tracking technologies (see Section 5 for details).
Data Type Purpose Mandatory?
Name & email Account creation & communication Yes
Date of birth Age verification (18+) Yes
National ID card KYC Verification On withdrawal
Payment information Deposit & Withdrawal Yes
IP Address Security & fraud prevention Automatic

3How Collected Information Is Used

Velkiusd uses your information only for specific, legitimate purposes. We never sell your data or use it for unauthorized purposes. The main use cases are outlined below:

  • Account management: Registration verification, login security & account maintenance.
  • Service Delivery: Betting services, payment processing, and withdrawal of winnings.
  • Age & identity verification: KYC verification is required before accessing the platform.
  • Customer Service: Responding to your complaints or queries.
  • Promotions & Offers: Sending you relevant offers based on your preferences — you can unsubscribe at any time.
  • Fraud Prevention: Detecting and blocking suspicious activity.
  • Legal Obligation: Meeting regulatory requirements.
  • Platform improvement: Analyzing usage patterns to deliver a better experience.
If you'd prefer not to receive marketing emails, click "Unsubscribe" at the bottom of any email or let our support team know.

4Data Sharing & Disclosure

Velkiusd does not sell your personal data to third parties. However, limited data sharing may occur in specific circumstances:

  • Payment Processors: Shared with bKash, Nagad, Rocket, and banks solely for transaction processing purposes.
  • Identity verification services: With authorized third-party verification agencies as part of the KYC process.
  • Legal Authorities: When required by Bangladeshi law or court order to disclose information.
  • Technology Provider: Contracted partners for hosting, cybersecurity, and analytics services — all bound by our privacy policy.
  • Business transfers: You will be notified in advance of any merger or acquisition involving velkiusd.
Before sharing your information with third parties, we ensure they maintain adequate security measures. They are also legally liable for any misuse of your data.

5Cookie policy

The velkiusd website uses cookies. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: Login sessions and security tokens — the platform cannot function properly without these.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which pages are most visited — fully anonymized data.
  • Marketing Cookies: To show you relevant offers based on your interests.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6How long we retain your data

Velkiusd does not retain your data longer than necessary. Retention periods depend on the type and purpose of the information:

  • Account Information: For as long as your account remains active, and for 5 years after closure — as required by law.
  • Transaction records: 7 years — in accordance with financial regulatory guidelines.
  • KYC Documents: Up to 5 years after account closure.
  • Customer support messages: 2 years after the issue is resolved.
  • Log Data: 90 days — for security monitoring purposes.
  • Marketing Data: If you raise an objection, it will be removed immediately.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

7Data Protection Measures

Velkiusd protects your data with industry-leading security measures. Our security layers include:

  • 256-Bit SSL Encryption: All data exchanged on the website is encrypted.
  • AES-256 database encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account login.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Staff Training: All our staff receive regular training on data protection.
In the event of a cyber incident, we are required to notify affected users within 72 hours. If your data is ever at risk, we will inform you immediately.

8Your rights

As a velkiusd user, you have several important rights over your own data. To exercise any of these rights, please contact our support team:

  • Right to Know: You have the right to request a full overview of the data we hold about you, and we are obligated to provide it.
  • Right to rectification: You can request a correction if any of your information is inaccurate.
  • Right to erasure: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You can request that we limit the use of your information.
  • Right to Portability: You can receive your information in a portable, machine-readable format.
  • Right to object: You can object to your information being used for marketing purposes.

After receiving a request to exercise your rights, we Within 30 days make every effort to respond.

9Children's privacy

Velkiusd is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from children or minors.

If we become aware that a minor has registered an account on our platform, that account will be closed immediately and all collected data will be deleted.

If you believe a minor is using our platform, please support@velkiusd.netimmediately.

10Third-Party Links & Services

The velkiusd platform may integrate certain third-party services — such as payment gateways or game providers. These third parties operate under their own privacy policies, and velkiusd is not responsible for their practices.

  • Payment service providers (bKash, Nagad) manage data in accordance with their own policies.
  • Live Casino game providers are independent companies — they may collect their own data while you play their games.
  • Analytics service providers receive only anonymised and aggregated data.

We recommend reviewing the privacy policy of any third-party service before using it.

11Policy Changes

Velkiusd may update this privacy policy from time to time. When changes are made, we will:

  • We will update the "Last Updated" date at the top of this page.
  • For significant changes, we will notify you at your registered email address.
  • We will display a notification when you log in to the platform.

Continued use of the service after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page periodically.

12Contact Us

For any questions, complaints, or to exercise your data rights regarding our privacy policy, please get in touch with us:

  • Email: support@velkiusd.net
  • Website: https://velkiusd.net
  • Response Time: Within 24–48 hours on business days
Data-related requests will only be processed after your identity has been verified, to ensure no one else can access your information.
Our commitment

Why your data is safe with velkiusd

We don't just say it — we prove it. Your privacy is our top priority.

Bank-Grade Encryption

Every transaction and piece of personal data on velkiusd is secured with 256-bit SSL encryption — the same standard used by international banks.

No Data Selling

Velkiusd never sells your personal data to third parties. Your name, mobile number, or email will never be passed on to any advertiser.

Maximum Security for KYC Verification

Copies of your national ID or passport are stored on encrypted servers. Once verification is complete, access to this data is restricted to a very limited number of staff.

Regular Security Audits

Independent cybersecurity experts audit velkiusd's systems every year. Any vulnerabilities found are remediated immediately.

Your Data, Your Control

You can update your marketing preferences directly from your account settings. Requests to delete your data can also be submitted through our support team.

Immediate Notification in Case of an Incident

In the event of a data security incident, velkiusd will notify affected users by email within 72 hours and provide guidance on the necessary steps to take.

Your rights

Your Rights Over Your Data

As a velkiusd user, you can exercise these rights at any time.

Right to Know

If you want to know what information we hold about you, we are obliged to tell you.

Right to rectification

If any of your data is inaccurate, you can request a correction and we'll act on it promptly.

Right to Erasure

Under certain conditions, you may request the complete deletion of your data.

Right to Portability

You can export your data as a readable file.

Right to Object

You can object at any time to your data being used for marketing or profiling.

Right to restriction

You can request that the use of your information be temporarily restricted for specific purposes.

Get Started Safely

Join velkiusd today with full confidence that your privacy is protected

Enjoy betting with your data fully protected. Register now and claim your welcome bonus — in a completely secure environment.

By registering, you automatically agree to this privacy policy.

বাংলা